In Dunkin’s Coffee Lab, Taste Testers Slurp, Sniff and Spit a Brew — a Lot

It takes a lot of work to say a informed season Dunkin’ lovers have come to design from their coffee.

The beans, from Latin America, go by an perplexing — and loud — routine called “cupping,” where ambience testers slurp adult and spot black coffee to pledge a taste. One of them during Dunkin’ domicile in Canton, Massachusetts, Hélène Marsot, remarkable that a association has identical contrast going on in a beans’ start countries, too.

“A lot goes in to a crater of coffee,” she said.

It can take a full year and a half to learn accurately how to get “cupping” right, though it leaves Marsot feeling unapproachable each time she sees someone carrying a Dunkin’ coffee cup.

How to Professionally Taste Dunkin’ Coffee Beans

The coffee taste-testers during Dunkin’ showed us how they use a “cupping” technique to safeguard a beans that go into your splash are only right.

(Published Friday, Nov. 15, 2019)

“I’m thinking, oh, they contingency be carrying a really good time right now!” she said.

Then there’s Janet Rock, famous internally as “the mom of a macchiato,” who is in assign of formulating new products for Dunkin’, including a new “signature lattes” on a menu.

“We were only personification around in a lab one day and we started kind of pulling off a shelf opposite things that we had,” including some flavored shots, Rock pronounced of a just-for-fun routine that led to a signature lattes.

Things have altered given she arrived.

“Our guests’ tastes have changed, they’ve evolved, and so we indispensable to keep pace,” Rock said, so Dunkin’ tweaked how it builds a espresso drinks by only about all though a beans.

One tip from Rock: if we sip a macchiato, you’ll get one taste, though whirl it and you’ll get something different.

The Dunkin’ Rebrand

What desirous a rebranding of Dunkin’ Donuts to Dunkin’? Get a inside story with Dunkin’ U.S. COO Scott Murphy, CMO Tony Weisman and Waldwin Group CEO Clayton Turnbull, an exclusively owned and operated Franchisee of Dunkin. Plus, rolling out a NextGen store and observant goodbye to froth cups.

(Published Wednesday, Aug. 21, 2019)